Terms & Conditions

Using our website

These Terms & Conditions apply when you use the MobileFix Malta website, submit a repair request, contact us, or use information shown on this website.

By using the website or submitting a request, you agree to use the site honestly and provide accurate information about your device and repair issue.

Repair quotes and prices

• Prices shown online are starting prices or guide prices unless clearly stated otherwise.
• The final quote depends on the exact device model, fault, part quality, stock availability and inspection results.
• We confirm the final price before starting repair work.
• Submitting a repair request does not force you to proceed with the repair.

Repair time and part availability

Many common phone repairs can be completed while you wait, often within 30 to 60 minutes when parts are in stock. Some repairs may take longer because of diagnosis, device condition, part availability or workload at the repair centre.

Your responsibility before repair

• Back up your device before handing it in whenever possible.
• Remove SIM cards, memory cards, cases and accessories unless needed for diagnosis.
• Tell us about previous repairs, liquid damage, battery swelling, passwords, security locks or other known problems.
• Disable locks or provide temporary access only when needed for testing and with your permission.

Data and device access

We respect customer privacy. If access to the device is needed, it is used only for diagnosis, testing and repair quality checks. MobileFix Malta is not responsible for existing data loss, software corruption, hidden faults or issues caused by previous damage, but we handle devices carefully and recommend a backup before repair.

Warranty

Repairs may include a warranty depending on the repair type and part used. Warranty does not normally cover new accidental damage, liquid damage after repair, misuse, tampering, software changes, unrelated faults, or damage caused by another repair attempt.

Website content

We try to keep website information accurate and up to date, but repair prices, timing, offers, part availability and service details may change. Website content is provided for general information and should be confirmed with the MobileFix Malta team before repair work begins.

Limitation of liability

To the fullest extent permitted by law, MobileFix Malta is not liable for indirect losses, loss of profit, loss of data, loss of business, or issues caused by pre-existing faults, severe device damage or customer-provided incorrect information.